Support
If something is broken, or the FAQ below does not cover it, get in touch. Chat and email both reach the same small inbox, so use whichever you prefer.
Chat with us
Same chat as the one inside the app, and usually the quickest way to get an answer.
Email us
Good if you prefer email, or if a blocker is hiding the chat widget.
support@curiouscat.consultingCommon questions
Is my inventory uploaded anywhere?
No. Itemized Home has no backend and no cloud sync. Every item, photo, receipt, and insurance detail is stored on your device. We cannot see any of it.
Do I need an account?
No. There is no sign-up, no email, and no password. Install the app and start with your first room.
What is a Proof of Loss?
It is the sworn statement an insurer asks for after a loss, listing what was damaged or destroyed and what it was worth. Itemized Home builds a draft from the items you already catalogued, so you are not reconstructing it from memory after a fire or a storm.
Is the Proof of Loss valid in my state?
The template follows the Florida sworn statement format and includes the fraud notice Florida requires. Requirements vary by state and by insurer, and the document is a draft you prepare and review yourself rather than legal advice. Confirm the format with your adjuster or attorney before filing.
Does it work offline?
Yes, completely. The core app makes no network calls at all, so it works the same in the days after a storm when cell service is out.
What happens if I lose my phone?
Because the inventory is stored only on your device, it goes with the phone. Back up your device to iCloud or a computer so your inventory is part of that backup, and export a PDF or Excel copy of your inventory somewhere safe. Cloud backup inside the app is on our roadmap.
Is there an Android version?
Not yet. Itemized Home is iPhone and iPad only for now. We would like to build an Android version, but we cannot promise a date.
What does it cost?
Itemized Home is free. There is no subscription, no in-app purchase, and no paywalled feature.
If your inventory has disappeared
Itemized Home stores your inventory only on your device, so we have no copy to restore from. If your inventory has disappeared, the most likely recovery route is a device backup: restoring your phone from an iCloud or computer backup taken while the inventory existed will bring it back. Going forward, exporting a PDF or spreadsheet copy from the Reports tab gives you a second copy that lives outside the app.